NHTSA Complaint #11675314 — 2023 GMC YUKON XL

GM issued a recall, N25249000 after hundreds if not thousands of complaints of catastrophic engine failure. My engine was impacted. It failed Sunday, [XXX]. I limped it to Mike Marroone dealership in Longmont, CO, on August 5th. That afternoon they confirmed my engine and various other components needed to be replaced. At this time GM was flooded with recalls and the whereabouts of all necessary parts were unknown and could not be tracked. It was so bad that the dealer could give no timeline as they had 5 vehicles waiting for engines. They also were replacing engines, and the replacement engine would fail immediately. Without notice, an engine and parts arrived after 3 painful weeks of sitting in the unknown. The vehicle was returned to me on August 23nd, 2024, 19 days after I dropped it off. During this time I was paying $977.50 for a car payment plus $130 for insurance per month. I had to pay this despite not having use of the vehicle for a recall that GM knew about but didn't do anything until it garnered national attention. The following is my response to the proposed warranty coverage for GM recall N25249400 and NHTSA recall 25V274: Based on the above information provided, I am requesting the 10 year warranty and 150,000 mile warranty be effective from the date the vehicle was returned to me on August 23rd, 2024. Additionally, I am requesting a check in the amount of $1,106.50 for payments directly associated with a vehicle that was not able to be used due to GM's failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)