NHTSA Complaint #11675282 — 2023 TESLA MODEL Y

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11675282
Vehicle	2023 TESLA MODEL Y
Component	WHEELS
Date of Incident	July 18, 2025
Date Filed	July 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I am writing to report a serious safety issue following a recent service appointment for my Tesla Model Y at the Peabody, MA location (10 Andover St) on Friday, [XXX]. After driving approximately one hour on the highway following my visit, I heard a popping noise. Upon arriving home, I inspected my vehicle and removed the lug nut cover from the rear right tire — the one that was serviced during my appointment. To my shock, two lug nuts came off with the cover, and two others were not even screwed in. This is absolutely unacceptable and extremely dangerous. The wheel could have come off while I was driving, which could have led to a catastrophic accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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