NHTSA Complaint #11675095 — 2021 CHEVROLET BLAZER

The vehicle has 14,000 miles on it and the fuel pump control module has gone out on it. This happened while away from home and could’ve caused a serious situation if this had happened in a remote area where customer could’ve been stranded or if customer were pulling onto a busy road. Luckily it happened in the parking lot of a store. The vehicle was running fine on the way to the store. When customer came back out to the vehicle it cranked up but then stalled which also left customer in between parking rows, potentially causing an accident. I have the old fuel pump control module readily available for inspection. Customer had an updated version that replaced the original one that was in it. There were no signs or indications that this was going to happen until it did. I know there was a big issue / recall with the modules on Silverado and Tahoe’s etc. around the same manufacturing era. For reference- 1/2 tank of fuel, no CEL until after it happened, approx. 88° outside, coolant temp near 120°, vehicle battery had good voltage and battery cells are good