NHTSA Complaint #11674995 — 2015 CADILLAC SRX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11674995
Vehicle 2015 CADILLAC SRX
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

2015 Cadillac SRX with 87,397 has a failed Electronic Brake Control Module (EBCM) or ABS module. It can be made available for inspection upon request. Alexander Cadillac of Oxnard refuses to repair it stating a replacement part is no longer available (it can be repaired by a specialty repair company). They cite liability by using after market or repaired parts. Without a functioning EBCM - ABS,power steering and traction control do not work which puts me and others at risk. Worse, the failed EBCM is now causing the car to go into "limp mode", which cuts power to the engine and prevent acceleration. When making a turn onto a street, it suddenly went into limp mode and I was almost hit by an approaching semi-truck. The problem was identified by Alexander of Oxnard service center - but they refuse to make any effort to remedy the problem. There are multiple blogs on the internet citing similar systemic issues with the EBCM that is no longer manufactured but can be repaired by a specialty shop. Lights on the dash first started to appear in September 2024. Lights include ABS, Brake and traction control / stability light. New lights started to appear in June 2025 including Check Engine, headlamp and auto-parking symbols. Alexander Cadillac of Oxnard cites that the EBCM is drawing too much current and causing issues to other systems on the car - a cascading effect. I am very afraid to drive the car and fear that it will lose power when needed, stall or the brakes will lock up.

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