NHTSA Complaint #11674936 — 2018 HONDA CIVIC

My complaint is similar to most of the other ones shown here. Notchy steering. I took it to the dealer. They told me that the steering rack was bad and needed to be replaced. How much? $6500! The car has under 30,000 miles on it. Got to give the service rep credit. He asked me if I wanted them to contact American Honda. I said heck yes. While they were making their decision, which took about 2 weeks, I came here and looked at all of the other similar complaints. The dealer told me that Honda would cover 100% of the replacement cost. They ordered the parts and the replacement was completed last week. Although this was resolved to my satisfaction, it's another incident for the record, and it demonstrates that the problem showed up as early as under 30,000 miles.