NHTSA Complaint #11674818 — 2024 LINCOLN NAUTILUS
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11674818 |
| Vehicle | 2024 LINCOLN NAUTILUS |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
12/21/24 Took delivery of vehicle 03/17/25 Called Lincoln to schedule service after brakes began grinding. 03/19/25 Took vehicle in for service - Brake rotors began grinding shortly after purchase. Such grinding causes anxiety about safety of the vehicle on the road. Took vehicle back to dealership where they validated the issue. They replaced the rotors. Grinding began again, but more intense. 04/14/25 Took vehicle back again and was informed new improved parts were on order for availability in Q3 2025. 07/17/25 Called Plaza Lincoln checking status of new parts. Informed they are still waiting. Lincoln bulletin SSM 53329 states condition does not affect vehicle durability.
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