NHTSA Complaint #11674666 — 2022 GMC YUKON

I’m filing this complaint regarding my 2022 GMC Yukon Denali (VIN: [XXX] , MSRP ~$76,805) with an unresolved L87 engine recall. I made an appointment at my local GMC dealership on 5/8/25 specifically for the L87 recall. Upon arrival, staff only documented the Serial Data Gateway Module recall, which I hadn’t even known about. When I mentioned the 6.2L engine, I was asked if I was “sure.” I believe I was treated dismissively because I’m a woman. After pushing back, staff pulled up the bulletin, confirmed my engine needed replacement, and told me to “drive it until it blows up or there’s a fix, whichever comes first.” The L87 was only added to my receipt after I insisted—it was falsely listed as an “added operation,” though it was the reason I came in. I sent a certified letter to GM on 5/12/25 (signed for on 5/15/25) confirming the date I tendered the vehicle. Both GM and the dealer were fully aware the 60-day federal repair window had begun. It is now well past that deadline, and the L87 recall remains unresolved. Compounding the issue, the AC failed on [XXX], and the vehicle has been parked since early June due to extreme KY heat, making it unsafe to drive my children. I rely on this vehicle for daily commuting—driving ~100 miles/day for work—and it is also the only vehicle we own capable of towing our family boat, which has now sat unused all summer. I am currently paying $1,000/mo for the Yukon, $600/mo for the boat, and $200/mo for insurance—$1,800/month in preventable financial losses caused by GM’s failure to act. No repair has been offered. No loaner vehicle has been provided. No response has been received. I believe I was misled and discriminated against at the dealership, and I am now financially burdened and without a safe, reliable vehicle. This situation qualifies under the National Traffic and Motor Vehicle Safety Act for repurchase, compensation, or forced resolution. I am requesting a formal investigation and full remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA