NHTSA Complaint #11674462 — 2019 RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11674462
Vehicle 2019 RAM 1500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

[XXX] Known issue in 5th Gen Ram 1500s. Defective Mopar Connector Cam Buss. Causes the truck shifting problems and can cause going into park while driving. Issue below is on the forum causing a wreck. My 2019 Dodge Ram Limited started malfunctioning, causing me to wreck when the shifter unexpectedly went into park while I was driving. The brakes locked up, making the truck slide, and by the time it switched back, I was already sliding off the road. Parksense unavailable warning & service Shifter lights do come on. I called the Murfreesboro Ram dealer and they confirmed the issue that is was known to dealers. Majority of the dealers are sold out of the part due to this issue. Charging $200 in labor for a simple 10 min swap out of electrical part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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