NHTSA Complaint #11674353 — 2012 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11674353
Vehicle 2012 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

2012 Jeep Grand Cherokee HEMI. As traveling whether on highway or on streets no matter the speeds the Jeep tends to just stall out out of no where especially when braking and coming to a stop it completely shuts off, no engine, no steering and then must have to engage into park or neutral to push to start up the Jeep again. It is very dangerous and scary any time it happens and even more so when happens on highway. It has been an on going issue since I bought the vehicle in NOV. 2018 but only happens every once in a while and out of the blue when it does. I did reached out several years ago to the manufacturer Mopar Jeep Chrysler but they had no solution for me. I had a case number with them but it was so long ago I cannot remember now. I did have the recall on the fuel pump relay in which I thought that would resolve my issue but unfortunately it did not and I still experience this Jeep stalling out at any point while driving, onto braking, and then to the stop. Any help? Thanks

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