NHTSA Complaint #11674323 — 2019 NISSAN KICKS

We took our car to McLarty Daniel Nissan for new tire installation and wheel alignment. During checkout, we noticed that the alignment printout shows some of the values were still out of spec (see attached photo) and the red warning note stated that this may result in tire wear, handling and safety problems. The service advisor said those are not adjustable so there is nothing they could do. I reached out to Nissan consumer affairs and they did not take responsibility either and asked me to work with the dealer. The dealer says it is a manufacturing issue and is not willing to do anything. I am so disappointed with both parties and hoping you will help with this issue so we do not have to drive an unsafe car. Thank you.