NHTSA Complaint #11674317 β€” 2024 CHEVROLET TRAILBLAZER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11674317
Vehicle 2024 CHEVROLET TRAILBLAZER
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

When shifting from park to drive after the engine start none of the gears on the shifter engage. All positions are in neutral except for park. When shifting from park to any gear the engine revs when the throttle is pressed but the vehicle will immediately roll whichever way the ground is inclined. The power brakes won't engage thus forcing the driver to put their entire weight on the brake pedal to stop the car. A fix for this issue is described in General Motors Service update N2424466290 which identifies solution as replacement of the clutch piston housing. The Dealer will not fix the problem because my VIN # was not on their list of vehicles to fix. This is a safety issue because it happens randomly and surprises the Driver when the car suddenly starts coasting in whatever direction the ground is sloping. In my case the car suddenly rolled into a lane of traffic backwards in a Costco parking lot. Fortunately no cars were coming as I struggled to apply enough force to the brake pedal to stop the car. Another time the car decided to back out of the garage before I could react with either the brake pedal or the e-brake.(The electric emergency brake would not work during this incident). Please expand the manufactures known solution to all vehicles with this issue regardless of VIN number. Thank You- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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