NHTSA Complaint #11674236 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse(R), the rearview camera would display a blank image intermittently. The vehicle was taken to a dealer, where an unknown diagnosis was made, and the contact was given an estimate for the repair. The vehicle was not repaired. Upon investigation, the contact related the failure to a recall. The manufacturer notified of the failure and referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.