NHTSA Complaint #11674164 — 2013 KIA OPTIMA

ENGINE issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11674164
Vehicle	2013 KIA OPTIMA
Component	ENGINE
Date of Incident	May 17, 2025
Date Filed	July 17, 2025
Mileage	N/A miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

I own a Kia optima LX 4.0 engine when I called I was told that this car has an open recall for engine rod bearing defect my engine locked up on me 2 mts ago and has not ran since I just finalized my payments on this car and received the title...I took very good care of this car and it was well maintained...it only has 104,000 miles on it.i called and was told this open recall could be fixed with no problem however when I took it to Kia dealership here in gso NC they refused to repair it..I've spent almost 200.00 in towing fees for nothiing..I'm so unhappy with the response I've gotten with this company since I have had such a wonderful experience with my car I hope maybe I can get a response from your company for its the only car I have and my daily living activities have been altered by lack of transportation..thank you..I was told to call attorney general to see what could come about however Im hoping I can get a response from your office

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