NHTSA Complaint #11673937 — 2013 FORD FLEX STEERING

Complaint Details

ODI Number	11673937
Vehicle	2013 FORD FLEX
Component	STEERING
Date of Incident	July 15, 2025
Date Filed	July 16, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Power Steering Assist Default. Power steering has intermittently gone out several times and when the vehicle is powered off and back on it would worked properly. July 15, 2025 121,471 miles it went out and will not reset. Fortunately, this happened at the car wash and not while driving. It could have been a very dangerous situation while driving. Had it towed home. I have reported to Ford Case# CXH-04975179 July 16, 2025 and was told to take it to the dealer for evaluation and the dealer may assist $ with the repair. The (Power Steering Assist Fault) appeared on the dash. This has happened intermittently over the past several months and gone away but not it will not go away and the vehicle in inoperable.

Related Complaints for the 2013 FORD FLEX

Other STEERING Complaints

#11706474 — December 22, 2025 — While driving, the power steering warning light illuminated and steering assist was lost. The steering became extreme...

#11702594 — December 2, 2025 — Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...

#11691920 — October 7, 2025 — The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the de...

#11685918 — September 9, 2025 — The contact owns a 2013 Ford Flex. The contact stated that upon starting the vehicle, the "Power Steering Assist Faul...

#11683179 — August 26, 2025 — The contact owns a 2013 Ford Flex. The contact stated that while attempting to reverse, the vehicle lost power steeri...

Recent Complaints for the 2013 FORD FLEX

#11716037 — VISIBILITY/WIPER — February 5, 2026 — Rear view camera has failed. The screen goes black and has a “contact dealer” message.

#11702594 — ELECTRICAL SYSTEM — December 2, 2025 — Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It l...

#11698163 — UNKNOWN OR OTHER — November 7, 2025 — Backup Camera not working

#11698035 — UNKNOWN OR OTHER — November 6, 2025 — THE REAR- VIEW BACK UP CAMERA DOES NOT OPERATE PROPERLY WHEN VEHICLE IS PUT IN REVERSE. IT WORKS INTEMITTEDLY. SOMETI...

#11695037 — UNKNOWN OR OTHER — October 22, 2025 — Rear view camera on my 2013 Ford Flex failing in same manner as other models recalled by Ford for failed rear view ca...