NHTSA Complaint #11673818 — 2017 LINCOLN MKZ
AIR BAGS issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11673818 |
| Vehicle | 2017 LINCOLN MKZ |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.
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