NHTSA Complaint #11673818 — 2017 LINCOLN MKZ

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11673818
Vehicle 2017 LINCOLN MKZ
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I purchased my 2017 Lincoln MKZ Select on November 11, 2024. The vehicle was determined to need a new engine, per Murgado Lincoln of Chicago. They had my car for over 48 days while putting in a new engine. After this was completed the car had to be sent back due to a mistake the mechanics made by not attaching a gasket properly. After this, I began experiencing odd noises underneath the hood and throughout the vehicle; delayed timing belt in both acceleration and deceleration, and so forth. I was then involved in a hit-and-run car accident (not my fault). All side airbags deployed and my passenger side rear wheel is destroyed. I had this car assessed just a few days ago by a certified Auto Care Company who said I needed a completely new transmission and that this car is not street legal at the moment... insurance is not helping me at all.

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