NHTSA Complaint #11673796 — 2020 TESLA MODEL 3
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11673796 |
| Vehicle | 2020 TESLA MODEL 3 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Software update was pushed onto my car, after the update the car autopilot ECU no longer works. When the ECU finally failed these features were stuck or are completely broken/not working: - Auto dim rear view mirrors (these were stuck in dim mode, preventing me from seeing in rain or darkened environments such as at night or under shade, 0% visibility under these conditions when changing lanes or reversing) - Rear view camera completely stopped functioning, as did all cameras on the car - Forward collision warning no longer works - Autopilot (ADAS features in general) no longer functioning including lane keep assist - On screen navigation is locked in place where the car failed (screen shows location where the car ECU presumably failed). I am further unsure if the following features function as required: - Airbag deployment - AEB (Automatic emergency braking)
Related Complaints for the 2020 TESLA MODEL 3
Other ELECTRICAL SYSTEM Complaints
#11708507
After loading our two children ages 2 and 5 in to vehicle and securing in car seats, the car doors were closed and wo...
#11705132
The contact owns a 2020 Tesla Model 3. The contact stated that while the vehicle was parked, the trunk became inopera...
#11640654
Back and buttocks area suffered electrical burns and pain from Tesla Seat Heaters (in heated seats) twice 1. Happened...
#11640726
Car radio goes so loud it damaged my ear nerves. This results in pain especially when exposed to loud sounds
#11621654
My Motor Control Unit failed. No reason given by Tesla Service Center. It simply just died. They cannot find a reason...
Recent Complaints for the 2020 TESLA MODEL 3
#11715438
STEERING
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715438
SUSPENSION
Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering f...
#11715176
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Incident Date: Feb 1, 2026, 2:45 PM PST Location: Camarillo, CA (Pleasant Valley Rd & Village Commons Blvd) Descript...
#11714618
SUSPENSION
The front suspension control arms on my 2020 Tesla Model 3 are squeaking and show premature wear. The noise occurs du...
#11711819
SUSPENSION
Vehicle made thunking noise when driving over uneven surfaces such as bumpy roads, speed bumps, or railroad tracks. D...