NHTSA Complaint #11673769 — 2016 CHEVROLET COLORADO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11673769
Vehicle 2016 CHEVROLET COLORADO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My 2016 Colorado is having a power steering failure identical to the 2015 recall. Recall #16V054000 (issued February 2016) covered 2015 Colorados and Canyons with the same type of electric power steering (EPS) gear assembly prone to internal corrosion. Exact failure symptoms: Sudden stiff steering, steering wheel locks/stiffens “Service power steering” or “Stabilitrak” warnings DTC codes like U0073, U0101, C0545, etc. Defective part: Original gear assembly: GM part #23228020 Revised torque sensor cover kit (to prevent corrosion): GM part #84344239 The vehicle has been taken to the dealership in January when this failure first occured. The dealer claimed it was due to the corroded negative battery cable. I explained that this was a known issue and a recall had been issued for the same part on the 2015 model. They refused to investigate further. On 07/14/2025 the issue resumed and repeated after restarting the vehicle till it reset no more and remained without power steering. I dropped off the vehicle and one rep informed me that this issue was due to wear and tear and that my vehicle was not on the list of recalls. I spoke to a supervisor and he said they would look into it but it did not sound promising.

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