NHTSA Complaint #11673599 — 2025 HONDA CR-V

The contact owned a 2025 Honda CR-V. The contact stated while driving at approximately 40 MPH, as the contact slowed to follow a slight right hand curve on the road, the steering wheel pulled to the right. The contact stated that the vehicle drove onto the shoulder, the contact attempted to steer the vehicle back onto the road but the steering was not responding. The contact stated that he was able to turn the steering wheel to the left, however the vehicle was locked in a right turn and then crashed into a small tree as the vehicle was driving down a slight embankment. The contact stated that he did not see any warning lights and as the vehicle crashed into the tree the air bags deployed and the vehicle rolled onto the driver's side and continued to roll 3 times. The vehicle had come to a stop in an upright position on the left hand side of the road. The contact stated that the right front wheel, axel and tie rods had sheared off of the vehicle. The contact stated that he and his 3 sons were transported to the emergency room. The contact stated that he and the son who was sitting in the front passenger seat had minor abrasions on hands and heads and were released from the ER. The two sons in the back passenger seats, the son seated in the right passenger seat had shattered his right index finger and had abrasions on both arms. The contact stated that his other son only had abrasions on both legs on his shins and both arms. The police and EMT were on scene. The police wrote an incident report. The vehicle was towed to an impound lot. The contact stated that his insurance provider declared the vehicle a total loss. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 24V744000 (Steering), however his VIN was not part of the recall selection. The failure mileage was approximately 7,500.