NHTSA Complaint #11673558 — 2023 FOREST RIVER CEDAR CREEK

We purchased a Forest River fifth wheel trailer that arrived with serious manufacturing defects across multiple systems. The electrical wiring system was dangerously faulty—exhibiting loose connections, voltage irregularities, and safety risks confirmed by technicians. The furnace system has remained nonfunctional since delivery, making the unit uninhabitable in colder temperatures. Additional issues include a broken slide-out mechanism, compromised seals, a missing pipe, water intrusion, and a missing roof panel. All components are still in our possession and available for inspection upon request. These defects posed serious safety risks to our family, especially due to the compromised electrical system, which technicians described as a potential fire hazard. The inability to heat the trailer further contributed to unsafe living conditions. The problems have been confirmed by multiple certified technicians. Their assessments documented the electrical dangers and structural failures. Forest River's Warranty Director confirms that no Pre-Delivery Inspection (PDI) was completed before the unit was delivered to the dealer, indicating a systemic inspection failure prior to sale. To our knowledge, the manufacturer has not directly inspected the trailer in person, despite our repeated requests. No inspection has been conducted by law enforcement or insurance representatives. There were no warning lamps or diagnostic messages present, as the trailer systems lacked functional indicators for these failures. Most symptoms appeared immediately upon delivery and worsened as attempts at repair failed. We are submitting this complaint because Forest River continues to avoid accountability, and the unit remains unsafe and unusable. We believe this trailer never should have cleared quality control and poses ongoing risks to consumers