NHTSA Complaint #11673393 — 2018 CHEVROLET TAHOE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11673393
Vehicle 2018 CHEVROLET TAHOE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The Body Control Module does not work. A new BCM was installed in my car in April 2025. Since then I am having multiple issues, but the safety related issue is with the trailer braking system. It is available for inspection upon request. The dealership is unwilling to try another BCM without it costing me $600 for labor. If I am unable to use my brakes, then I put myself and others on the road at risk. The problem started with a Tire Monitor System. I was told I needed a BCM to fix the problem so the car would not throw codes. Now, I am being told the problems with the brakes are not comiing from the BCM. THERE WAS NOTHING WRONG WITH MY car until I took it to this dealership for a new key faub and a tire pressure monitor error. The Body Control Module in a 2018 Chevy Tahoe Premier does play a role in controlling the sunroof. More specifically, the sunroof system is supplied power through a fuse located in the driver-side fuse box which is connected to the BCM. The sunroof switches communicate with the BCM via a serial data circuit, and the BCM then commands the sunroof to open or close. Therefore, the BCM acts a central hub in the electrical system of the vehicle and communicates with the sunroof control module to operate it. I learned this from two other dealerships. One dealership in West Virginia and another dealership in Texas told me this information about the BCM controlling the sunroof and many other electrical parts of the 2018 Chevy Tahoe Premier. To make it simple, the BCM was replaced. The vehicle is now having serious issues. I consider an unintended activation of the braking on the wheel which causes the vehicle to pull to one side puts me at risk of a crash. Is this yet another failed sensor or part due to the negligence of the service department at Smith Buick when replacing the BCM and programming a key faub?

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