NHTSA Complaint #11673381 — 2025 HYUNDAI PALISADE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11673381
Vehicle 2025 HYUNDAI PALISADE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

Unknown. In a span of 15 minutes, I encountered 3 events in traffic where accidents could've occurred. I was in the middle turning lane, completely stopped. I tried to accelerate and start left turn when the car shut down, all lights on dashboard lit up. There's an alert saying push P (park) and restart engine. It took 2 or 3 times of trying to get the car to start. Once started the engine and oil lights came on. They went off soon after. Luckily, the car stopped before the turn started or there may have been an accident. I continue my drive down the street, come to an intersection where I slowly brake, the front passenger tire hit a pothole and the car slid into intersection (my foot still on the brake) instead of coming to a compete stop before the intersection. Again, accident avoided only because the oncoming traffic passed before car slid forward. Lastly, trying to get home safely and shaken badly, I come to another intersection. I'm the first car with 4 cars behind me. I'm completely stopped at a red light. The light turns green, I attempt to accelerate to move through light and the car shuts down again. All lights on dashboard light up, the emergency brake is automatically engaged and I spend the light cycle trying to get the car to restart. I had to release the emergency parking brake, put car in park, try to push start button. Last steps repeated more than once. Thank goodness the cars behind me were paying attention and didn't drive based on the light being green. There was no warning for any of these events. It was extremely scary and I don't trust the car to drive it further. I'm having it towed to the dealership for inspection. This is a 2025 with 636 miles on it and about 8 incidents regarding safety since purchased less than 2 months ago.

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