NHTSA Complaint #11672973 — 2021 GMC SIERRA 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11672973
Vehicle 2021 GMC SIERRA 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

On Dec 27 I noticed a skip in my engine when I started the truck. I took the truck to Cronic Buick GMC on Jan 6 for an inspection. They reported to me that the engine failed.Seized up. I reported the incident to my extended warranty company Warranty Solutions. They refused to do the repair because I was late for an oil change in 2022. After 3 weeks and no cooperation I contacted GM customer service. I was assigned an agent that help initiate the engine repair . The repair was completed on April 12 (3 months after the failure). I paid $4600 out of pocket for a portion of the engine repair .

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