NHTSA Complaint #11672898 — 2020 GMC SIERRA 1500

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11672898
Vehicle 2020 GMC SIERRA 1500
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

My multipro tailgate on my 2020 GMC Sierra 1500 unlatched while a trailer was attached and backing up said trailer. The trailer jack post proceeded to buckle the upper part of the tailgate assembly causing extensive damage resulting in over a three thousand dollar repair bill. If the tailgate had released while a child was in close proximity, serious injury may occur. The tailgate has inadvertently released twice in the five plus years I have owned it, the first time as I was traveling down a highway at over 60 mph. This could have endangered a vehicle to my rear if cargo had been released on to the road. I have reached out to a local dealership for repairs and assessment, no real way of troubleshooting something that has happened twice in five plus years. The scan did not show any codes. the info center does notify you if it is released but not before it takes place and after the fact may be too late in some circumstances as it was during the second occurrence. There has been a recall on 2500 and 3500 models with the exact same tailgate but not the 1500 models. 820K vehicles affected but not on the 1500's.

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