NHTSA Complaint #11672800 — 2021 POLESTAR POLESTAR 2 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Complaint Details

ODI Number	11672800
Vehicle	2021 POLESTAR POLESTAR 2
Component	BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident	July 10, 2025
Date Filed	July 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Recently had recall fix 25V-280 completed. the software was updated and now shows version p3.6.4 however this did not resolve the issue with the backup camera. Since having the fix applied last week I have had the back camera display fail multiple times. I continue to randomly receive the message "camera is temporarily unavailable". It appears polestar’s software fix did not properly address this issue.

Related Complaints for the 2021 POLESTAR POLESTAR 2

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11718764 — February 18, 2026 — The rear view camera fails repeatedly and the rear window is not large enough to safely reverse.

#11712423 — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...

#11704442 — December 11, 2025 — Intermittently, when shifting into reverse, the rear camera does not work, with error stating that the camera is unav...

#11704119 — December 9, 2025 — When the car is put into reverse the rear camera activates and then goes dead. There is no image from the camera and...

#11703572 — December 7, 2025 — Back up camera not available. Again.

Recent Complaints for the 2021 POLESTAR POLESTAR 2

#11717160 — BACK OVER PREVENTION: WARNINGS — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — LANE DEPARTURE: BLIND SPOT DETECTION — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11717160 — VISIBILITY/WIPER — February 11, 2026 — Cameras stopped working when backing out and collision with pole when reversing out

#11712423 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...

#11712423 — BACK OVER PREVENTION: WARNINGS — January 21, 2026 — I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The ...