NHTSA Complaint #11672755 — 2020 HONDA CIVIC

I bought this car from a Honda dealership in Cincinnati. I searched for this specific year and color. It had about 48k miles on it when I got it. I have only put on 14k miles now. I purchased the warranty. After a year of owning it. My paint on the plastic pieces started to chip off. The mirror is nearly completely paintless, and the door handles look bad as well. I have been trying to work with Honda. The dealership recognized this was an issue with this color. There is a class action for the white as well. The honda dealership said Honda corporate should do something about it since I haven't had this car very long. Honda corporate came back and told me that they would have only covered it in the year of 2020 which is silly because the car is a 2020. I purchased it at the end of 2023. So as soon as I got this off of the lot I was [XXX] essentially. I told them that I haven't even put that many miles on the car and they said it didn't matter. Online everywhere talks about the issues with the paint chipping on the plastics and they refuse to recognize it. I was quoted over 1000 to fix the more serious issues but another 400 more to fix everything and that was just for the parts and not the labor. The dealership service manager at Honda recognized this was a problem but corporate doesn't want to do anything about it. The issue started happening a year after I purchased it. I haven't even owned it for a full two years. Not even 14k miles on it since my purchase. Purchased the warranty and they refuse to help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)