NHTSA Complaint #11672627 — 2019 VOLKSWAGEN ATLAS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11672627
Vehicle 2019 VOLKSWAGEN ATLAS
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Driving at highway speeds when the vehicle hit certain bumps the front end would wobble and cause significant vibration and loss of control steering (death wobble). This was reproduced by both and independent shop as well as mechanics at West End Volkswagen in Henrico Virginia. They replaced the entire steering rack to resolve the problem. They stated while I was there that this was the second steering rack on an Atlas this week they had replaced. The problem started around [XXX] and was fixed on 7/9/25. I don't currently have the original part and I don't know whether the Volkswagen dealership kept it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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