NHTSA Complaint #11672468 — 2021 FORD F-650

The contact owns a 2021 Ford F-650. The contact stated while an employee was driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and stalled. The driver pulled to the right side of the road and waited for towing assistance. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V455000(Fuel System, Gasoline). The manufacturer was notified of the failure but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 146,000.