NHTSA Complaint #11672403 — 2024 FORD MUSTANG MACH E

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number 11672403
Vehicle 2024 FORD MUSTANG MACH E
Component LATCHES/LOCKS/LINKAGES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The contact owns a 2024 Ford Mustang Mach-E. The contact received notification of NHTSA Campaign Number: 25V404000 (Electrical System, Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was concerned for her safety and the safety of her baby because there was no mechanism that could temporarily override the failure in the event the failure occurred in significantly hot weather. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

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