NHTSA Complaint #11672282 — 2019 FORD EXPLORER

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11672282
Vehicle 2019 FORD EXPLORER
Component STRUCTURE
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2019 Ford Explorer. The contact stated while driving approximately 65 MPH, the keypad cover on the driver’s side door detached. The vehicle was taken to the dealer, who confirmed that the trim that had detached was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case regarding the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

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