NHTSA Complaint #11672201 — 2017 MINI COOPER

The contact owns a 2017 Mini Cooper. The contact stated when the vehicle was started, the vertical aim headlights malfunctioned. The vehicle was taken to the dealer where it was confirmed that rodents had chewed through the insulation around and the electrical wires. The contact was informed that the insulation was made of soy, which attracted the rodents. The contact was informed that the electrical wires needed to be replaced. The vehicle was being repaired. In addition, the contact stated the repair had occurred previously and the current issue was the second occurrence. The manufacturer was made aware of the issue but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 55,000. The VIN was unavailable.