NHTSA Complaint #11672058 — 2024 JEEP WAGONEER S

1. Brake Booster Failure: On [XXX], my Wagoneer S experienced a brake booster failure, rendering the brakes inoperable. The vehicle displayed multiple error messages but still showed a misleading “Ready to Drive” message, falsely indicating it was safe to operate. The SUV was towed to SouthPointe Jeep in Tulsa on June 28, 2025. I was informed the required brake booster part is backordered until at least July 21, 2025, leaving me without a safe vehicle for nearly a month. 2. Uconnect System Freezing During Backup Camera Use: Approximately 70% of the time, the Uconnect system freezes shortly after starting the vehicle, then reboots. Critically, this often happens while backing up using the rear-view camera — the screen freezes mid-maneuver, creating an extreme hazard for collisions with pedestrians or other vehicles. 3. Other Ongoing Problems: Persistent door rattling and poor build quality. Intermittent braking response or acceleration hesitation. Multiple software glitches, contributing to system instability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)