NHTSA Complaint #11672044 — 2021 YAMAHA XV1900

There is a recall on this motorcycle's front brake switch. Supposedly it was repaired before it was delivered to me in 2021. I have had problems with the cruise control intermittently turning itself off and becoming inoperative, which is a symptom of the problem caused by a defective front brake switch according to the recall. I have had the motorcycle in to the dealership twice, starting in 2024 to have the starter and front brake switch replaced. Each time, the front brake switch was ordered by the dealership and somehow the order was cancelled by Yamaha for some unknown reason. Several times, they claimed that there were no parts available. I just got off the phone for the third time with Yamaha Customer Relations (714-761-7300). The message they left was from a person that said his name was "Jim". When I called back and spoke to him he confirmed that he had called me but said that his name was Jeremy. No extension number was provided. Jeremy said that I had to bring in the motorcycle a third time to have it inspected. I have become a hamster spinning in a wheel. I am not supposed to drive my bike with this safety problem, but each time I bring in the bike to the dealership and they order the part, the order gets cancelled. Yamaha refuses to come up with a solution to repair my bike. Help!!