NHTSA Complaint #11671870 — 2021 FORD F-250

AIR BAGS issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11671870
Vehicle	2021 FORD F-250
Component	AIR BAGS
Date of Incident	July 2, 2025
Date Filed	July 8, 2025
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

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