NHTSA Complaint #11671863 — 2024 JEEP GRAND WAGONEER

n early January 2025, we purchased 2024 Jeep Wagoneer L that began displaying check engine warnings and experiencing significant performance issues within the first week. The vehicle was brought into the dealership (Golling Jeep in Bloomfield Hills, MI) on multiple occasions—first on January 22nd and again on February 7, 2025—for drivetrain-related concerns, including rough idling, and warning lights. The vehicle was returned after temporary fixes, but the issues quickly recurred. On February 21, 2025, the vehicle was returned to the dealership and has remained there ever since. Despite repeated diagnostic and repair attempts over the last five months, the dealership has been unable to resolve the issue. As of July 2, 2025, their latest communication indicates that a complete engine replacement may be required. The symptoms included drivability issues and engine malfunction indicator lights. The vehicle’s reliability deteriorated to the point where we felt unsafe using it for family transportation, especially on highways or long trips. The issue has been inspected and repeatedly confirmed by certified dealership technicians. The vehicle is available for inspection. There were no reported accidents or injuries, but the repeated and unresolved engine issues present a clear risk to occupant safety and undermine vehicle performance. This ongoing situation has rendered the vehicle inoperable for over 150 days while under warranty, with no final resolution provided.