NHTSA Complaint #11671858 — 2015 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11671858
Vehicle 2015 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

My vehicle overheated on a drive home from work on an expressway doing approximately 72mph. Without any warning, my car flashed a notification that the engine temperature was too hot and I needed to stop safely. The car would not accelerate, in fact, it decelerated the next 4 miles before I could find a gas station to stop. The coolant reservoir was empty (which was full when I started my car) so I refilled it again. I did end up replacing the coolant reservoir but this issue kept recurring. Fast forward 2 weeks and my car decided it didn’t want to accelerate on my drive home from work. I took it to a local mechanic who said there was oil soaking up the spark plug in the 4th cylinder. Said mechanic replaced all 4 plugs, coil packs and valve cover gasket. I live in Michigan and the heat has been extensive the last couple of weeks. I noticed an oil leak under my car during the hot weather. However yesterday ([XXX]) the temperature here was in the 70’s and the leak wasn’t as bad. I decided to google “2015 Ford Escape 1.6L oil leak during hot weather” and discovered that this is a KNOWN issue and that there could potentially be a recall. I went on the NHTSA website, plugged in my VIN and found there is currently no recall. Ford needs to realize that their consumers purchase cars because they need them to get to work, dr appointments, church and common errands for everyday people. With the economy being the way it is, we can’t afford to continue dropping $1,000’s of our hard earned money on a regular basis. I’ve kept up the routine maintenance on my vehicle, and constantly defend Ford products because this is the first major engine incident I’ve experienced with my vehicle. Please contact Ford and implore them to make things right for the countless people that are experiencing the same issue as I currently am. I’m on a very fixed income and can’t afford a new engine let alone a new car. Thank you for taking the time to read this information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

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