NHTSA Complaint #11671752 — 2020 CHEVROLET 3500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11671752
Vehicle 2020 CHEVROLET 3500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 136,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

The contact owns a 2020 Chevrolet Silverado 3500. The contact stated that while her husband was driving 70 MPH, the vehicle entered LIMP Mode with the check engine warning light illuminated. The contact then received an alert on the Chevrolet App stating, “Engine Transmission Code". Due to the failure, the contact's husband drove in LIMP Mode to the nearest independent mechanic and the mechanic discovered that the pressure-controlled solenoid-A was defective and needed to be replaced. The dealer was notified of the failure and the contact was informed that the part needed for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 136,000.

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