NHTSA Complaint #11671699 — 2023 GMC YUKON XL

The contact called on behalf of her daughter who owns a 2023 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while her daughter was driving on a back road at 55 MPH, the vehicle lost automotive power. There were no warning lights illuminated. The contact’s daughter pulled over and attempted to restart the vehicle; however, the vehicle failed to restart. The contact stated that a bystander pulled over and assisted with towing the vehicle to a local dealer to be diagnosed. The contact was informed that failure might be related to the recall; however, parts to repair the vehicle was not yet available. The vehicle was not repaired. The approximate failure mileage was 50,000. VIN tool confirms parts not available.