NHTSA Complaint #11671685 — 2025 KIA SORENTO HYBRID

On June 5, 2025, I was driving my 2025 Kia Sorento. I proceeded to get onto the highway from an on ramp. At that moment, the engine stalled. The car would not accelerate. I could not go faster than 20-25 mph. This was a huge safety risk to me, to my passengers, and to others on the highway. Eventually I exited the highway and drove home very slowly, since the car would not accelerate beyond 20-25 mph. I was pressing the gas pedal as far down as it would go. I even tried turning off the car and restarting it. The check engine light was on. The car was towed to a Kia dealer. The Kia mechanics noted that the fault log in the car's computer system noted that the stalling/failure to accelerate event did occur, but that they were unable to reproduce it, even after several attempts driving it around in various conditions. The Kia mechanics told me there was nothing they could do or fix, since they were unable to reproduce the stalling event. Then just yesterday, on July 6, 2025, the Sorento stalled again while it was being driven on the highway. I am having it towed tomorrow to the same Kia dealership to have the same mechanics look at it again. At this point, this is an extreme safety issue for anyone driving the car, in the car while it is being driven, or on the highway when the car is on the highway. Imagine if the car stalls again and another car behind us traveling at a high speed slams into us. We could potentially suffer mortal or grave physical injury.