NHTSA Complaint #11671613 — 2020 BMW 330I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11671613
Vehicle 2020 BMW 330I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The Oil filter housing on my BMW 330i failed randomly while driving causing my vehicle to be depleted off coolant within seconds. If you want to inspect the part you will have to reach out to bmw of Columbus for documentation and I can provide the service records for repair. This caused my vehicle to have to be brought to an immediate halt to not cause overheating or engine destroying failure at a time where service/repair isn’t available. There were no warning lights or leaks prior to the vehicle malfunctioning all at once. I ubered to get coolant and once filling the reservoir the coolant immediately leaked out resulting in me needing a tow to the dealership. This problem has been reproduced with many dealers as there’s numerous of report of this online and I believe the dealer has inspected this part but is refusing to replace or recall this part under any type of program or create any type of solution to make this not happen again. There wasn’t any small leaks or warning lights shown before this issue spawned all at once then showing the low coolant light.

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