NHTSA Complaint #11671534 — 2020 AUDI A4

Starting in around February the MMI (central computer system) system started rebooting at random times while the car was started. At first, I thought there must be something wrong with just my car. I took it into the dealer, and they said there was nothing they could do about it. I did some research and found many other people are having the same issues (thread has over 550 posts linked at the bottom) with the year model and they all started at the same time. I reached out to Audi International, and they say they've never heard of the issue, it's not widespread and to take it to the dealer (which is clearly a lie given the linked thread), when I took it to the dealer, they said Audi international needs to provide and update. Many people on the thread have been told the same thing by Audi and it is extremely frustrating that it's been 5 months, and they continue to deny anything is wrong. I feel this is a major safety issue due to the fact it is extremely distracting while driving and trying to use maps. I took a ~2-hour drive yesterday and the MMI rebooted around 100 times. The other extremely concerning safety issue is if it reboots while parked or in reverse, you lose the backup camera as well as all the proximity sensors until the car is restarted. I know many people have also filed complaints with the NHTSA and Audi International and I'm hoping with enough people speaking up someone will listen and force Audi to provide a solution. Link to Forum: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)