NHTSA Complaint #11671312 — 2019 NISSAN LEAF

2019 Nissan Leaf Battery Recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan Corporate will not provide a financial remedy. Have spoken with Consumer Affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer Affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the Consumer Affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.