NHTSA Complaint #11671145 — 2022 FORD MUSTANG MACH E

Vehicle Information: •Make: Ford •Model: Mach-E •Model Year: 2022 •Vehicle Type: Electric SUV •VIN: [XXX] •Mileage at time of incident: 31114 •Purchased in: California Incident Date: [XXX] Location: Laguna Niguel, CA Injury: Yes Crash: Yes Fire: No Airbags Deployed: No Police Report Filed: Yes Description of Complaint: On or around [XXX], I was driving my 2022 Ford Mach-E when the steering wheel suddenly locked and the braking system failed completely. I lost all control of the vehicle and was unable to slow or steer the car, leading to a crash. Despite the severity of the incident, the airbags did not deploy. At the time, I did not have obvious injuries, but shortly afterward, I began to experience severe pain and physical impairment, including an inability to stand or walk without difficulty. These symptoms have worsened and are now impacting my daily life. The vehicle is now completely inoperable and appears to have suffered a critical system malfunction, possibly involving its electric or software control systems. There were no warning lights or indicators before the failure. I believe this is a serious safety defect in the Ford Mach-E and could pose a danger to other drivers. I am requesting that the NHTSA investigate whether this is part of a broader pattern of defects affecting Ford’s EV line and take action to prevent further injuries or fatalities. Contact Information: •Name: [XXX] •Phone: [XXX] •Email: [XXX] •Preferred contact method: email INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)