NHTSA Complaint #11671051 — 2016 HONDA CIVIC

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11671051
Vehicle 2016 HONDA CIVIC
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Component: Car AC System The Car AC system of the 10th generation Honda Civics is extremely faulty. My car is a 2016 Honda Civic with 75,000 miles and I have already had 3 "Extended Warranty" repairs on it. One at the condenser system and 2 at the compressor. This were covered under the "Extended Warranty". Now the evaporator is giving out and it is not cover under "Extended Warranty" and consumers are expected to pay for a faulty designed AC repair that just keeps breaking. In very hot areas in the country this is a major issue as the AC constantly blowing hot air can be nauseating and distracting especially with outside temperatures are above the 100 degrees. With the Extended Warranty only lasting 10 years a lot of cars are now going to be considered out of warranty and forced the consumer to pay for the faulty design. I would understand if the warranty repairs would fix the issue and they would never come back. But it seems that they are placing a mere bandaid and kicking the problem down the line until everyone is out of warranty. I've had 3 service to the AC and now I am due for a 4th. The car is not that old to be requiring all these services, and the bandaids place on the service are only lasting 1 to 2 years.

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