NHTSA Complaint #11670965 — 2013 HONDA ACCORD

I had my passenger drive shaft broken in May 2025, and there's a recall for the same issue for my model announced in June 2025. I had to change my shaft with an aftermarket part due to emergency during that time. Now, after the recall was announced I went to McCarthy Honda overland park for replacement. But the service personnel said that they don't see any dynamo on either of the shafts and denied recall. Then I told the front desk lady(Alyssa Waller) that I have replaced it in may due to emergency. She said that they don't do repairs if there is an aftermarket part and she was really rude. I was trying to understand the situation and trying to be very calm but her rudeness made me very upset with the overall service. Finally it's the thing they refused to do the recall even though I showed a picture of my broken shaft.