NHTSA Complaint #11670814 — 2020 AUDI A4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11670814
Vehicle	2020 AUDI A4
Component	ELECTRICAL SYSTEM
Date of Incident	July 2, 2025
Date Filed	July 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The infotainment system will randomly reboot while the vehicle is on and being driven. The system will shut off, initialize, and reload. If using CarPlay, the system will shut it down and require you to manually reconnect your phone and enable CarPlay for it to load on the display. This system will reboot randomly about 4-5 times within a 30 minute/30 mile drive. To reconnect your phone you have to click on the display because the vehicle does not have a command knob that can be used without having to reach the display.

Related Complaints for the 2020 AUDI A4

Other ELECTRICAL SYSTEM Complaints

#11679554 — August 9, 2025 — MMI module keeps resetting. This causes sudden lost of navigation display and sudden lost of backup camera when reset...

#11678974 — August 7, 2025 — Many times while driving the Audi MMI system which controls all radio/navigation/controls screen will completely shut...

#11676623 — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676818 — July 28, 2025 — The entertainment system goes black every 5-10 minutes while driving

#11676376 — July 26, 2025 — MMI (infotainment), and the dashboard screen will turn off randomly and reboot every 2 minutes. This is incredibly da...

Recent Complaints for the 2020 AUDI A4

#11678028 — UNKNOWN OR OTHER — August 2, 2025 — Audi MMI system randomly goes dark and reboots during driving - this turns off the rear camera and any GPS system bei...

#11676623 — UNKNOWN OR OTHER — July 28, 2025 — My 2020 Audi A4 infotainment MMI keeps rebooting and takes over a minute or so to load back. This has been happening ...

#11676330 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...

#11676422 — BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING — July 26, 2025 — The MMI system crashes and reboots after about 90 seconds. This affects all parking and collision sensors.

#11676330 — BACK OVER PREVENTION: WARNINGS — July 26, 2025 — The MMI system, which is the display in the car, keeps rebooting every few minutes. It is extremely distracting while...