NHTSA Complaint #11670752 — 2017 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11670752
Vehicle	2017 FORD ESCAPE
Component	ENGINE
Date of Incident	June 29, 2025
Date Filed	July 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

My vehicles check engine light came on. Capital Ford of Raleigh NC picked up the vehicle to check the status. I received a phone call later that day from Capital Ford informing me I need a new engine. Capital Ford admits it is a Ford issue. The coolant is leaking into the engine. I have been told this is a Ford design defect. One day I had a perfectly good vehicle and now I don't. I am now forced to purchase another vehicle which will potentially cost me thousands. Ford is aware of the issue but did not disclose. Thank you for your time. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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