NHTSA Complaint #11670638 — 2025 GMC SIERRA EV

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11670638
Vehicle 2025 GMC SIERRA EV
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

My 2025 GMC Denali EV has experienced repeated safety-critical issues, including severe torque pull under acceleration, making it difficult to maintain safe lane position and compromising steering control. This behavior persists even after inspection and is documented on video. The vehicle has also had repeated service brake assist faults, including one critical failure at under 6,000 miles and additional incidents that resulted in me being stranded out of state. Additionally, I have experienced ghost braking while reversing, where the vehicle unexpectedly applies brake force even when parking assist features are manually disabled. I have performed comparative testing with an identical Denali EV loaner (same year and build), as well as three dealership test units, all of which exhibited proper steering stability and regenerative braking behavior. My vehicle’s issues are therefore not “normal operation” but clear, reproducible defects that affect both safety and expected vehicle performance. These issues raise major concerns for real-world safety scenarios requiring immediate acceleration (e.g., merging onto highways or avoiding fast-approaching vehicles). My documented comparative evidence and repeated attempts to have the defects addressed have not resulted in a safe resolution.

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