NHTSA Complaint #11670603 — 2024 TOYOTA RAV4 PRIME

SERVICE BRAKES issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11670603
Vehicle 2024 TOYOTA RAV4 PRIME
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by the manufacturer and also inspected by my auto insurance representative. There were no warning lamps, messages, or symptons of this sudden unintended acceleration prior to the failure.

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