NHTSA Complaint #11670563 — 2024 HONDA ACCORD
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11670563 |
| Vehicle | 2024 HONDA ACCORD |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
I purchased my Honda accord June 21, 2024. For the first 3 months, the brake system indicator rectangle shape amber light (blinked on and off for several seconds) on 8 separate occasions when driving this car, so I brought the car to Honda Dealer that concluded it must be dust on the brake For the next 3 months, the brake system indicator rectangle light (blinked amber on and off) on 6 separate occasions, the Honda Dealer told me they could not find a problem with the brake, For the next 4 months,the brake system indicator rectangle light (blinked amber on and off) on 3 separate occasion , again the Honda dealer told me they could not find a problem but I noted that the dealer did not have record this on the work order. I then called Honda customer service (800-999-1009) support on June 23, 2025 at 1:17pm. I told the representative that the 2024 owners manual on page 84-85 did not have an amber brake indicator message among the 30 or so indicators in the manual. On page 493, the manual also mentions "If the brake system indicator (RED) comes on or blinks, there is a malfunction in the brake system" On page 494, the manual also mentions "if the brake system indicator (RED) comes on or blinks at the same time when the brake system indicator (AMBER), release the parking brake. The representative could not explain what a blinking amber brake system indicator meant and I should return car to the Honda dealer. Upon my insistence, my call was escalated and that a senior representative agreed that an blinking amber brake indicator explanation is not in the Owners Manual and could not provide me with an answer. Her best guess was that I was to close to a car in front of me (even though this has happened when there was not car in from of me). Can the NHTSA provide me with an explanation on why the brake system indicator rectangle light (blinked amber on and off) or have Honda provide the NHTSA with an explanation if this represents a dangerous situation to dri
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