NHTSA Complaint #11670522 — 2019 HONDA CR-V

Odometer Fraud. The contact owns a 2019 Honda CR-V. The contact purchased the vehicle from a dealer. The contact stated that when the vehicle was purchased the bill of sales and the odometer indicated that the mileage was 74,460. The contact stated that the vehicle broke down immediately after the vehicle was purchased. The vehicle was towed to an independent mechanic, where it was diagnosed with several undisclosed failures. The contact stated that the Carfax report indicated that on 12/09/2023, the vehicle was serviced, and the odometer indicated the mileage was 199,300. The dealer was not made aware of the failure. In addition, the contact stated that the dealer declined her phone calls.